Equipment Service
We aim to deliver the most comprehensive commercial catering equipment maintenance department within the Irish Foodservice Industry
At the heart of our service division is Protean –
a single software solution that manages all aspects of Catering Service
Comprehensive Preventative Maintenance Service contracts available:
- Twelve-month service contract
- One or two preventative maintenance visits
- All equipment stripped down and inspected
- A written report on each piece of equipment
- An agreed number of service call outs
- All parts and consumables covered up to an agreed limit
- Agreed working hour response times per machine category with a special arrangement for identified critical equipment
- Computerised logging, tracking and automated reporting on all jobs and equipment
Key elements of the Protean service:
- Web-based Customer Access
- Equipment records Database
- Maintenance Contracts
- Planner board
- Parts Control
- Hand-held PDA based Engineer System
- Automatic Report Generation
Key Benefits of Preventative Maintenance:
- Keeps equipment operational and extends its lifetime
- Preserves and restores equipment reliability by replacing worn components prior to failure
- Ensures compliance with all gas, refrigeration and electrical regulations
- Improves overall machine utilisation and reduces downtime
- Reduces reactive repairs by increasing proactive maintenance
Brodericks Service Department:
- Catering service team of 29 (7 in admin) based in Dublin and Cork
- Extensively trained engineers on all of the main commercial catering equipment brands