Equipment Service

We aim to deliver the most comprehensive commercial catering equipment maintenance department within the Irish Foodservice Industry

At the heart of our service division is Protean –
a single software solution that manages all aspects of Catering Service

Comprehensive Preventative Maintenance Service contracts available:

  • Twelve-month service contract
  • One or two preventative maintenance visits
  • All equipment stripped down and inspected
  • A written report on each piece of equipment
  • An agreed number of service call outs
  • All  parts and consumables covered up to an agreed limit
  • Agreed working hour response times per machine category with a special arrangement for identified critical equipment
  • Computerised logging, tracking and automated reporting on all jobs and equipment

Key elements of the Protean service:

  • Web-based Customer Access  
  • Equipment records Database
  • Maintenance Contracts
  • Planner board
  • Parts Control
  • Hand-held PDA based Engineer System
  • Automatic Report Generation

Key Benefits of Preventative Maintenance:

  • Keeps equipment operational and extends its lifetime
  • Preserves and restores equipment reliability by replacing worn components prior to failure
  • Ensures compliance with all gas, refrigeration and electrical regulations
  • Improves overall machine utilisation and reduces downtime
  • Reduces reactive repairs by increasing proactive maintenance

Brodericks Service Department:

  • Catering service team of 29 (7 in admin) based in Dublin and Cork
  • Extensively trained engineers on all of the main commercial catering equipment brands

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